📖 Afaqy Knowledge Base / Smart Taxi / Getting Started

<aside> CONTENTS

• Getting Started
• Admin Portal

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Smart Taxi is a taxi fleet management system designed to support fleet operations, vehicle monitoring, trip tracking, and billing management. It provides real-time insights into fleet performance and supports administrators in monitoring trips and operational activity.

System Requirements

To access the Smart Taxi web portal:

• Web browser with JavaScript enabled
• Internet connection
• Supported browsers: Chrome, Firefox, Safari, Edge

Platform Overview

Smart Taxi operates as a multi-layer ecosystem consisting of:

Admin Portal

Internal interface used by AFAQY teams to manage accounts, monitor operations, configure system settings, and oversee compliance across all client accounts.

Client Portal

Web-based dashboard used by taxi companies to manage fleets, monitor trips, generate reports, and oversee operational performance.

Driver App

Mobile application used by taxi drivers to authenticate, start and end trips, manage daily activity, and trigger emergency events.

Passenger Tablet Interface

In-vehicle tablet providing passengers with live trip visibility, fare transparency, multilingual support, and advertising display.

Hardware Layer

Integrated taxi hardware including:

• GPS/meter device
• Android tablet (IMEI-bound)
• Tablet SIM connectivity
• Physical passenger SOS button

Core Capabilities

Smart Taxi supports the following operational domains:

Trip Lifecycle Management

• Trip initiation and completion
• Unique Trip ID generation
• Real-time trip status updates
• Trip history and tracking

Fare Engine & Billing

• Base fare configuration
• Minimum fare enforcement
• Distance-based pricing
• Long-distance thresholds
• Waiting time calculation
• VAT application
• Night and weekend surcharge configuration

Fleet & Driver Management

• Vehicle lifecycle control (Not Configured → Active → Blocked)
• Driver registration and assignment
• Device pairing (GPS, Tablet IMEI, SIM ICCID)
• Certification status monitoring

Regulatory Compliance

• Trip dispatch to regulatory systems
• Acknowledgment tracking
• Passenger count validation before dispatch
• Compliance monitoring and reporting

Advertising Management

• Upload and scheduling of in-vehicle advertisements
• Vehicle targeting
• Media preview
• Credit tracking
• Authority-mandated ad control

Reporting & Reconciliation

• Trip log reports
• Per-vehicle summaries
• Period-based operational metrics
• VAT and authority breakdown
• Exportable report generation

Access & Roles

Smart Taxi enforces role-based access control:

• Admin (AFAQY Internal) – Cross-account visibility and system configuration
• Client (Taxi Company) – Account-scoped fleet and reporting access
• Driver – Trip execution and operational interaction
• Passenger – In-vehicle trip visibility

Data visibility and financial access are controlled based on assigned user permissions.

System Access Points

Smart Taxi is accessed through:

• Web browser (Admin & Client Portal)
• Mobile application (Driver App)
• In-vehicle tablet interface (Passenger View)

Each interface is designed according to the operational role it serves.

Admin Portal