📖 Afaqy Knowledge Base / Tepra / Tepra Connect
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CONTENTS
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Tepra Connect is the unified entry point to the Tepra ecosystem. It offers users centralized access to all subscribed applications, system-wide announcements, third-party integrations, and self-service resources—streamlining daily operations through a single interface.
Purpose & Functionality
Tepra Connect is designed to:
- Launch all authorized TEPRA applications via Single Sign-On (SSO).
- Surface business tools relevant to the user’s role.
- Share platform-wide news, alerts, and insights.
- Integrate with third-party collaboration and navigation apps.
- Provide help content and support resources.
Interface Overview
Upon logging into Tepra Connect, users are greeted with a personalized welcome message and a clear, streamlined interface divided into key areas:
Your Apps
- Users see all apps they are subscribed to (Core, Fleet, IVMS).
- Clicking an app tile launches it instantly.
- Apps not shown are either unsubscribed or restricted by permissions.
Business Tools
- Cards highlighting extra modules or features (e.g., Journey).
- Click on the Explore button :explore: for quick preview.
Integrations
Tepra Connect allows users to integrate external tools to enhance daily workflows, route planning, and team communication.
| Integration |
Description |
Example Use |
| Slack |
Receive real-time alerts and notifications in Slack |
Notify fleet supervisors about geofence breaches |
| Waze |
Launch navigation with real-time traffic updates |
Dispatchers can open routes directly from TEPRA |
| Microsoft Teams |
Share trip data, alerts, and maintenance logs |
Collaborate across departments on asset incidents |
Each integration includes a Connect button that initiates authentication / setup.
News & Announcements
A dedicated section provides updates such as:
- Product releases or new feature rollouts
- Scheduled maintenance or system downtime
- Compliance or security notices
- Platform tips or usage reminders
Support & Help
At the bottom of the dashboard, users can access:
- FAQs: A searchable list of common questions and answers
- Support Link: Opens a ticket or chat window to reach Afaqy’s support team
- Tooltips & Guidance: Available throughout the UI for contextual help
Access & Notifications
User Roles & Access
Tepra Connect is accessible to:
- All Tepra users with active roles in any subscribed app
- Administrators responsible for platform setup, permissions, and integrations
- First-time users who need orientation or onboarding through the ecosystem
User access is centrally managed via Tepra Core, ensuring consistency, security, and visibility across the entire ecosystem.
Notifications
Tepra Connect delivers real-time, app-aware notifications to help users take timely action, maintain operational efficiency, and stay informed across the platform.
Common notification types include:
- Upcoming license or subscription renewals
- Fuel threshold alerts or maintenance reminders from the Fleet module
- Integration status updates (e.g., Slack reconnect needed)
- Role or access changes (e.g., new app permission granted)
- Operational alerts from connected apps (e.g., IVMS overspeed violation)
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Notifications are role-aware:
- Admins receive full visibility into platform-wide and integration updates
- Operators are alerted to events within the modules they manage
- Standard users only see notifications relevant to their assigned apps and assets
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Frequently Asked Questions
Q1: What is Tepra Connect?
Q2: What can I find on the dashboard?
Q3: Can I integrate Slack, Waze, or Microsoft Teams?
Q4: Where can I access help and support?